Make sure you have verified your account. If you signed up using your phone number, you must be able to receive text messages on that number. Make sure you don’t have an SMS blocker on your device and that you are in an area with good reception. If you do not receive the verification message within one minute, you can request the code to be resent. If you signed up using an email address and you cannot find the verification email in the inbox, please check your spam folder.

If you are locked out of an account, have forgotten your password or need assistance with your account activation, please submit a request to our "Contact US" page with your city that you are residing.
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